Pulse MSP
The operating system for modern MSPs
Pulse MSP replaces the patchwork of tools a typical MSP juggles — service desk, PSA, billing, quoting, portal, documentation. Your technicians live in one place. Your clients get a branded portal. Your accountants get clean, automated invoices. And every customer's data is completely isolated from everyone else's, so there's no risk of cross-talk.
What you get
Everything you need, nothing you don't. No bolt-on modules. No extra licences.
Complete service desk
Tickets, SLAs, time tracking, priorities, assignments, and escalation — everything your techs need to run the day.
Client portal
Your clients submit tickets, approve quotes, view invoices, and track service history through a branded portal that looks like yours, not ours.
Automated invoicing
Turn billable time, contracts, and agreements into invoices in one click. Sync to QuickBooks Online with correct tax and no double entry.
Contracts & agreements
Manage recurring agreements, block-hours, and fixed-price projects with automatic time deduction and renewal reminders.
Your data stays yours
Every client's data lives in its own isolated database. No shared tables, no accidental cross-tenant leaks, no compliance headaches.
Works with what you have
Connects to ConnectWise, QuickBooks, Microsoft 365, Stripe, and more. Migrate in, don't rip-and-replace.
Common ways it's used
A few of the real situations Pulse MSP is put to work.
- Running the full lifecycle of a client engagement — onboarding, tickets, billing, reporting
- Replacing ConnectWise, Autotask, or a stack of disconnected tools
- Giving each client a branded portal to submit tickets, approve quotes, and see invoices
- Automating recurring invoices, QuickBooks sync, and payment reconciliation
- Tracking SLA compliance and preventing service-level breaches before they happen
Other products
More from the Pulse Platforms family.
See Pulse MSP in action
Book a walkthrough with the team. We'll show you exactly how it fits your workflow.