Work Orders

From request to close-out, nothing dropped

The operational backbone of the plant. Every maintenance activity runs through a single lifecycle — from the first request through assignment, execution, verification, and closure — with labor, parts, and costs tracked the whole way.

9 built-in
Work order types
Table, card, board, calendar
View modes
Emergency to low
Priority levels

How it works

Work orders in PulsePlant aren't just records — they're the nerve center of daily operations. A technician can start a timer, issue parts, attach photos, and close out a job from a single screen. A supervisor can drag cards across a Kanban board to rebalance the team. A manager can see total cost, budget variance, and completion rate across the shop in real time.

Every work order has a clear lifecycle with enforced status transitions. Draft, Pending Approval, Approved, Assigned, In Progress, On Hold, Completed, Verified, Closed, Cancelled — each move is logged, auditable, and tied to the user who made it. Approval workflows route by cost threshold or work type. Auto-approval rules cut friction on routine jobs without losing the audit trail.

Work orders can be viewed as a table, a card grid, a Kanban board, or a calendar — whichever matches how you think. Skill-based assignment recommends the best-fit technician. Bulk reservations pull parts straight from a linked BOM. Labor tiers handle regular, overtime, and double-time automatically.

On completion, the system posts GL entries, updates equipment history, and notifies the right people. The ledger, the asset, the reliability report, and the budget all stay in sync without anyone manually copying data anywhere.

What you get

Enforced lifecycle

Draft through Closed with explicit status rules — no more skipped approvals or lost cancellations.

Four view modes

Table, card, Kanban board, and calendar views of the same work. Pick the one that matches the job.

Smart assignment

Skill-based matching ranks technicians by fit, availability, and current workload before you assign.

Start/stop timers

Technicians clock in with one tap. Labor logs auto-generate with regular, overtime, and double-time rates.

Parts reservation

Reserve parts up front, issue on demand, return what wasn't used. Inventory stays accurate automatically.

Progress timeline

Every note, photo, status change, and part issue lands on a single chronological timeline.

Tiered approvals

Auto-approve routine work, escalate high-dollar jobs, and enforce LOTO for anything needing isolation.

Automatic GL posting

Labor, parts, and contractor costs post to the right accounts on close. No manual journal entries.

Drag-and-drop scheduling

Move a card to another day, another technician, or another status — the system handles the rest.

Print and export

Print-optimized work orders, CSV exports, and PDF archives for any record, filtered view, or audit.

Common ways it's used

Running daily standups off a Kanban board instead of whiteboards and spreadsheets
Enforcing approval on high-dollar work while auto-approving routine PMs
Capturing every labor hour accurately across shifts, overtime, and contractors
Generating corrective work orders directly from failure reports
Giving requesters visibility into their submitted work without phone calls
Closing out turnarounds with full cost and labor detail in hours, not weeks
Single
Source of truth for every job
Real-time
Labor, parts, and cost tracking
Full
Audit trail on every transition

Works alongside

All modules

See Work Orders on your data

A 30-minute walkthrough, configured with your equipment, your locations, and your workflow.